At Jaxton Summit, we are committed to providing efficient and reliable shipping services to deliver your outdoor gear and essentials in a timely manner. Please read our Shipping Policy below for details on how we process and deliver your orders.
1. Shipping Destinations
Jaxton Summit operates worldwide, and we offer shipping to most countries. During the checkout process, you will be able to select your shipping destination, and the applicable shipping options will be displayed based on your location.
2. Shipping Methods
We use trusted third-party couriers and delivery services to ensure your order reaches you in the most reliable and timely manner. Shipping methods and delivery times will vary based on your location. The available options will be shown during checkout.
3. Shipping Charges
Shipping fees are calculated based on the delivery address and the size and weight of the items in your order. The applicable shipping charges will be displayed during the checkout process, before you confirm your order. We strive to offer competitive and reasonable shipping rates.
4. Delivery Timeframes
The estimated delivery time will depend on your location and the shipping method chosen. Please note that the following are approximate delivery times:
- Local Deliveries: 3-7 business days
- International Deliveries: 7-14 business days
Please be aware that delivery times may vary based on factors such as customs processing, weather conditions, and the availability of the shipping carrier.
5. Order Processing Time
Once you place an order, our team will process it as quickly as possible. Order processing typically takes 1-3 business days. Orders placed during weekends or holidays may experience slight delays in processing.
6. Cash on Delivery (COD) Payment
We only accept Cash on Delivery (COD) as the payment method for all orders. You will be required to pay for your order in cash at the time of delivery.
7. Order Tracking
Once your order has been dispatched, we will send you a confirmation email with tracking details (if applicable). You can use the tracking number to follow your order’s journey until it arrives at your specified delivery address.
8. Shipping Restrictions
Some countries or regions may have restrictions on certain products. In such cases, we will inform you of any issues or limitations during the checkout process. We are unable to ship to countries or regions where our products are restricted by law.
9. Delays and Issues
While we strive to ensure timely delivery, there may be circumstances beyond our control that result in delays, such as:
- Shipping carrier delays
- Customs processing
- Severe weather conditions
- High volume of orders during peak seasons
Jaxton Summit is not responsible for delays caused by any of these factors. If your shipment is delayed, we encourage you to check with the shipping carrier for the most up-to-date status of your order.
10. Missing or Damaged Items
If you receive an order with missing or damaged items, please contact us within 7 days of receiving your delivery. Send an email to [email protected] with your order details, and we will assist you in resolving the issue.
11. Shipping Address Accuracy
Please ensure that the shipping address you provide is correct and complete. Jaxton Summit is not responsible for delays or non-delivery of orders due to incorrect or incomplete shipping information.
12. Customs and Import Duties
For international orders, customs duties, taxes, or import fees may apply depending on the destination country. These fees are the responsibility of the customer. Jaxton Summit is not liable for any additional charges that may occur during customs clearance.
13. Policy Updates
Jaxton Summit reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly.
14. Contact Us
If you have any questions or concerns about shipping, please contact us at:
Jaxton Summit
Email: [email protected]